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December 17, 2014
Don’t miss any notification while away from your phone or tablet with this amazing Android app!
The Desktop Notifications app allows you to receive Android notifications on your computer. When your phone/tablet receives new notifications, they’ll instantly appear on your desktop while surfing the web.
In order to use this app you also need to
1. Download the Desktop Notifications App from the Google Play Store
2. Install one of the free browser extensions using the download links below and sign in when prompted (If using Chrome, you may already be signed into your browser)
3. Google Chrome will launch silently in the background when you switch on your computer, so your notifications will always be displayed
December 3, 2014
Because of my business , I receive a lot of DHL parcels and was extremely disappointed by the official app provided by DHL. After entering your tracking number, in depth tracking information opened up in your phones web browser, instead of within the app.
DHLs website is not mobile optimized or responsive, which means that content didn’t fit properly on my phone (Samsung Galaxy S5)
While Australia Post have a pretty good tracking app, parcels sent from overseas will only appear once they arrive within Australia. I’ve also noticed that not all DHL parcels (or other international shipping services like Toll) appear in Australia Posts tracking system.
I then started to look for a third-party alternative and came across one called “DHL Track and Trace”, however this had a lot of the same issues as DHLs own app. While the tracking information didn’t launch the browser. It still displayed the non-mobile-optimized website in a ” frame” surrounded by ads. I uninstalled it within five minutes.
I then came across another third-party app , simply named “DHL Tracker”. After using it for a couple of weeks I can quite safely say that this is the BEST DHL tracking app currently available. The layout is very straightforward with minimal ads, and you can easily view in depth tracking information without leaving the app (see screenshots below)
DHL Tracker can be downloaded for free from the Google Play Store. Its currently number 3 in the rankings, be are to rate it on the Play Store to help it get to the top spot!
November 10, 2014
Network Admin Tips
In a domain network environment, it’s common for users (especially with mobile devices) to want to login to the network wirelessly. This presents a big problem under Windows 7 , as the laptop needs to be connected to the network to successfully authenticate the username and password required to login – it’s a catch 22 scenario!
Fortunately, there is a solution! Follow the steps below to allow your Windows 7 machines to automatically connect to the wireless network BEFORE login, allowing users to connect to the domain without having to plug in a network cable.
1. The first step is to login to the laptop, ideally as an administrator (using a wired Ethernet connection as the wireless login isn’t working at this stage).
2. After logging in, you need to create a wireless profile for your wireless network. Please refer to this article on Microsofts website for an excellent step-by-step guide on how to do this:
3. Load up Notepad on your computer and copy and paste the code below into a new blank document. Substitute the “profile name” in the below code with the name of the wireless profile that you created in the previous step.
Note: Make sure you copy the entire code below, including both of the ending “” quotation marks.
reg add “HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run” /v “WirelessPreLogon” /t REG_SZ /d “%COMSPEC% /c NETSH WLAN CONNECT NAME=” “profile name”
4. Restart the computer. As long as the wireless is switched on (some laptops have a switch to turn the wireless on and off), the computer will now automatically connect to the wireless network before the login prompt, allowing users to login to the domain wirelessly. If you have a lot of computers in your organization , you can use a Group Policy to distribute this setting across your network.
August 27, 2014
Apple are set to announce the iPhone 6 on September 9th , with the phone probably going on sale a week or two later. We have just received information from oursuppliers stating that the LCD screens for the smaller 4.7″ iPhone 6 are now available, so watch this space for iPhone 6 screen repairs coming soon! Also look out for a price drop on current iPhone repair prices after the launch of the iPhone 6!
According to recent rumours, the larger 5.5″ model is encountering production issues and will not be launched alongside the 4.7″ version in September.
July 11, 2014
It’s the start of a new financial year, are you looking to upgrade and treat yourself to a brand new computer but don’t know what to look for? We have some helpful tips below to help you make sense of all the technical jargon which may confuse you when you walk into an electronics store to look for your new machine.
Why Would I Want To Buy A Custom Built Computer?
- Know exactly what goes into your system.
- No extra unwanted software installed that could affect your system performance.
- Easier to upgrade and longer system lifetime – Just replace the parts you need instead of the whole system!
- 1 Year parts and labour warranty on all systems. When we build custom computers we source all our parts locally and are therefore supporting local SA businesses.
Processor / CPU
- The processor, or CPU, is the brain of the computer and is the primary component for determining the power of the system.
- All of our computers have Intel Core i5 or Intel Core i7 Quad Core CPU’s to ensure the maximum level of performance for your money.
- For even greater performance, ask us about building you a computer based on the Intel Xeon processors – these are what you find in servers!
Memory / RAM
- Computer memory, or RAM, is important for system performance and helps when operating multiple applications at the same time. This isn’t the same thing as a hard drive!
- The more RAM you have , the more applications you can open at the same time. A minimum of 4gb is recommended for general use and a minimum of 8gb is recommended for gaming.
- The video card (or graphics card) in a computer is used to enable graphics including games and video.
- Basic computing tasks such as internet browsing and word processing do not require a powerful graphics card. However, playing computer games, especially more recent ones, requires a much more powerful graphics card.
- Graphics cards vary in price significantly, with entry-level cards costing around $50 and top-level high performance cards sometimes costing thousands of dollars!
June 9, 2014
Pre-Orders for the soon-to-be released Microsoft Surface Pro 3 are now available directly from Microsoft. Will you be ordering one? Microsoft are advertising it as “the tablet to replace your laptop” and it features a stunningly high-resolution 2160×1440 pixel screen!
The Surface Pro 3 comes with a 12 inch LCD screen, which packs in a stunningly higher-than-HD resolution of 2,160 x 1,440 pixels. This is obviously part of Microsoft’s “no compromises” approach to their hardware as not only have they managed to cram a much more powerful i7 processor into the Surface Pro 3 (the Surface Pro 2 was only sold with i3 and i5 processors), but they have managed to also make the Surface Pro 3 lighter approximately 100g lighter than the Surface Pro 2 despite the increase in screen size!
The Surface Pro 3 comes pre-installed with Windows 8.1 Professional as is powered by either an Intel Core i3 , Core i5 & Core i7 processor, depending on your desired configuration.
The Surface Pro 3 is available with storage capacities of 64 GB, 128 GB, 256 GB and 512 GB. Further storage expansion is also possible through the use of a microSD card.
According to Microsoft, the expected battery life on the Surface Pro 3 is up to 9 hours. Of course, this may prove to be a different story when the device arrives in Australia on its expected release date of August 31st 2014.
Finally, please see below for pricing!
Surface Pro 3 Australia Pricing
64GB & i3 CPU – $979
128GB & i5 CPU – $1209
256GB & i5 CPU – $1549
256GB & i7 CPU – $1829
512GB & i7 CPU – $2279
Pre-Order From http://www.microsoftstore.com/store/msaus/en_AU/pdp/productID.300217100?icid=SurfCat_Hero_SurfacePro3_Preorder or you can alternatively place a pre-order at any JB-Hifi or Harvey Norman store.
We are pleased to announce that we are now offering iPhone 5C screen replacements and iPhone 5S screen replacements. This repair for the iPhone 5C and 5S costs $275
All the screens will be ordered on an “as needed” basis due to their high cost at the moment. We are also looking at adding further repair services for the iPhone 5, iPhone 5C & iPhone 5S.
Turnaround time for the repair will be 3-5 business days to order the screen and an hour to repair the phone.
Over time, the screens will drop in price. When this happens, we will pass on our savings and lower the repair prices.
November 11, 2013
How To Remove Australian Federal Police Virus From An Infected System
The Australian Federal Police Virus (or AFP Virus as it is also known), has been making the rounds recently. I have received a considerable number of systems into my shop with this virus. This blog post will explain how to remove the Australian Federal Police virus from your system.
Note: Just to clarify, This is a scam / computer virus which aims to gather your credit card information by fooling you into thinking that the Australian Federal Police are monitoring you and you’ve been caught out – The Australian Federal Police are not actually tracking your usage (as far as I’m aware anyway!) , and you don’t have to worry about them knocking on the door or anything like that.
The symptoms of the Australian Federal Police virus are shown below. The virus even can manage to gain access to your computers webcam (therefore showing your room and making the scam seem even more authentic). The virus locks you out of your computer and tries to get you pay anywhere from $100 or higher to “unlock” it.
The virus appears to have several stages of infection , and a fully up-to-date patched version of AVG Free Edition 2014 doesn’t appear to detect this virus. This is why we recommend Trend Micro Internet Security Suite to ensure maximum protection.
Method 1 : Attempt To Boot Into Safe Mode to remove the virus.
Restart your computer and tap the F8 key to get to the Advanced Options menu. Select the option for “Safe Mode With Networking”
If you are able to successfully boot into Safe Mode , download Malwarebytes Anti-Malware from here , rull a full scan and remove anything that it discovers. Be sure to update the program to the latest definitions first (you will be prompted to do so when you load it up).
If Safe Mode with Networking doesn’t work , the Australian Federal Police virus infection on the system is more severe, reboot the computer and try the top option for just “Safe Mode” instead. If you can boot with this option , download Malwarebytes on another machine and then copy it to a USB to install it on the infected system. Normal Safe Mode doesn’t enable Internet access.
Method 2 : Use System Restore To Roll Back Your Computer
As before, load up into Safe Mode With Networking.
Load up System Restore from the Start Menu >> Accessories >> System Tools
Hopefully you should have an available restore point to before your computer got infected. If so , you can roll your computer back to this point. System Restore does not affect any documents or your personal files that may have changed since the date that you roll back to , but it does affect any programs that you may have installed since.
After System Restore has completed , you should be able to boot back into your operating system. Run a full virus scan with Malwarebytes Anti-Malware and your security software to ensure that the Australian Federal Police virus has been fully removed from your system.
If you are unable to boot into Safe Mode (The Australian Federal Police virus has the ability to block you starting in Safe Mode), there is a third option which you can try. The virus infects a specific user account so by creating a new user account you can usually bypass it to gain access to the computer to remove the Australian Federal Police virus. The user account creation has to be done through the command prompt, as the virus prevents you from logging into Windows to add a user through the control panel.
Method 3 : Virus blocks Safe Mode With Networking
Once again , reboot the computer but this time select “Safe Mode With Command Prompt” at the Advanced Options menu when you type F8. This option attempts to load Safe Mode but before it does, it gives you access to a command prompt.
At the command prompt , type the following and press enter :
net user temp /add
This creates a new user account on the computer (called temp)
Now type the following and press enter:
net localgroup administrators temp /add
This command makes the “temp” user account that we just created an administrator on the computer, which gives it the correct permissions to be able to remove the virus.
The last command to enter is shutdown -r . Press enter : This restarts the computer.
When the computer restarts , select the “temp” account to log into. Because you just made this account, it will not be affected by the Australian Federal Police virus , and you will be able to log in and download Malware Bytes Anti-Malware to remove the virus from your computer.
October 23, 2013
I have recently been experiencing some very strange problems with my home internet service. I’m with Adam Internet and usually get around 9MB-10MB sync speeds from my D-Link DSL-2740B ADSL2+ Wireless Modem Router. This problem appears to be caused by the DSL-2740B Firmware.
Initially , my modem was running on firmware version 2.02 EU (Europe Firmware) – Possibly because it was purchased on eBay? This all worked fine but I thought I’d get better performance out of flashing the Australian Firmware (WRONG!)
There appears to be an apparent bug in the latest available firmware from the D-Link support site (v2.07 AU Download Here, I have the F1 revision of the modem)
After upgrading to v2.07 I encountered the following issues:
What i ended up doing to resolve this problem was looking on the D Link support site (Australia) for another firmware version. On the DSL-2740B you can comfortably switch firmware , regardless of region i.e Europe/America/Australia/Other by switching off the modem , and then holding down the reset button on the back while powering it on.
A simple browse on the pc to the default router address of http://192.168.1.1 brings up an “emergency firmware flash” page. Please note that the exact appearance of this page will vary according to the current region/firmware version running on your modem.
The only other available update on the Australian site was v2.04 (Download Here). 2 Minutes later and the update was complete. Remember that flashing the firmware resets the modem , so it will have to be reconfigured with your connection settings and your wireless network will have to be set up again etc. I just used all the same details as last time.
Back on v2.04 , lo-and-behold …. my network can handle a bit of strain again (Mac watching Youtube, PC watching YouTube in HD , downloading a 4GB installer file and downloading 120 windows updates on a machine i’m fixing ALL AT THE SAME TIME + I can still browse the net at a comfortable speed) , no dropouts from the Macbook and my sync speed jumped back up to a much more reasonable and extremely stable 9MB!
I’ve reported this issue to D Link Australia and have directed them towards this post. Will update if they get back to me!
September 15, 2013
I have recently been having a lot of problems with my phone. I was previously with (and technically still am with) Crazy Johns but now that Vodafone has merged the two together there are no physical retail stores for me to go and get support from when things like this happen.
I was experiencing large delays when receiving text messages, some would take up to 6 hours before they came through and others just wouldn’t arrive at all. Outgoing messages and calls , as well as incoming calls seemed ok.
I then started encountering an issue receiving photos (MMS Messages) – My phone would get stuck on “Downloading” but then fail to download the photo. Resetting my phone to factory defaults did not resolve the issue.
The solution to this problem is to change your phone to use the Vodafone MMS APN (Access Point Name) settings in order to download the photos successfully. It appears as though the Crazy Johns APN for Internet is still working but the MMS one is broken.
The instructions may vary according to your device , but on my Samsung Galaxy S3 (And most other Android phones) , you need to go into Settings , then “More Settings” , then “Mobile Networks” , then “Access Point Names”
You will most likely see two APN’s listed : One called “Crazy Internet” and one called “Crazy MMS”. Tap on “Crazy MMS” , then press the menu key and choose the “Discard” option to delete the old (non-working) MMS settings.
You should now just have the “Crazy Internet” APN listed – leave this as is.
Now press the menu key and select “New APN”
Enter the following settings (Exactly as written below) :
Name: Vodafone AU-MMS
MMS Proxy: 10.202.2.60
MMS Port: 8080
APN type: mms
After you have finished entering all these settings, press the menu key and choose “Save”. Then restart your phone (Not essential but for good measure!) After the phone has restarted, go back to the MMS message that you couldn’t download and choose “Download” once more and your photos should appear properly. MMS Fixed!